Investing in your business doesn't have to break the bank to be effective.
SBB Creative is a creative and digital marketing agency based in Northamptonshire. From Websites, email marketing and social media to logo design and branded clothing, we have you covered. With over 25 years experience helping local businesses navigate the ever evolving world of marketing, the client is at the heart of everything we do.
At SBB we appreciate the importance of value for money and marketing can be an often overlooked or "too expensive" for start-up and SME organisations.
We work closely with our clients to maximise the benefit of their investment, whilst focussing on helping their business operate efficiently and effectively.
Website development that adds value to your business.
At SBB Creative we appreciate the importance of managing cashflow and marketing can be an often overlooked or "too expensive" for start-up and SME organisations.
We work closely with our clients to maximise the benefit of their investment, whilst focussing on helping their business operate efficiently.
Embroidered Caps for Bugbooke Badgers
Customer Data Management
As your business grows, so will your customer database. Managing this information and utilising it effectively can have a positive impact on your customer relationships, retention and sales.
CUSTOMER RELATIONSHIP MANAGEMENT (or CRM) tools provide a easy and efficient way to keep track of customer information and stay in touch through emails, promotional landing pages allowing customers to be categorised and organised into lists.
At SBB Creative we promote and support the adoption of what we believe is the best FREE CRM tool on the market. HubSpot, offers a free to use online customer relationship management platform that has many integration tools to capture customer information from emails, website interactions, event attendance and much more.
To ensure you get the best value out of adopting HubSpot, we provide training and support to get you up and running. We offer a 3 step introduction course to get you started and can provide bespoke ongoing training and support if required.
The first step is to get you set up on HubSpot. Creating an account and setting up your business details and users. HubSpot can connect to accounting software, websites and email inboxes to collate information in one place.
Customer Data Management
The second step covers how to manage your customer records and if relevant, company information. How to create contacts, edit information and settings and how to create unique parameters to help organise the information.
The third step deals with creating marketing emails, customer lists and promotional landing pages to maximise your customer engagement. We also cover importing existing customer details and some of the apps that may be useful to instal to further enhance your CRM benefit.